FREQUENTLY ASKED QUESTIONS
Click a question below to see the answer.
I will be in your area; can I stop by for a tour?
Unfortunately, we do not offer tours of our warehouse to the general public.
I have a new product idea for Steve, how do I get him this information?
If you have an idea for a new product, you can mail a proposal to:
201 Rogue River Pkwy
Talent, OR 97540
However, please be aware that Steve's schedule is very full and he may not be able to personally respond to your proposal.
Can I get Samples of your stock picks?
Yes, however, the only stock picks available for samples are:
Acetal, Ultem, Duraplex, and Black Raven
To order a sample set of picks, call us at 1-877-752-9484.
Sample packs cost $5 (includes shipping & handling).
What is the difference between Pro Lemon and Pro Shine?
Pro Lemon is an oil-based shine. It can be used to polish your guitar or piano, even your furniture, and condition your fret board.
The Pro Shine guitar polish is special, as it will not lead to any wax build-up from continual usage.
Both are non-toxic. Be sure to shake guitar polish before applying. Both products offer the same high quality finish for your guitar; it is just a matter of personal preference for which one is chosen.
What are the ring sizes of your slides?
American Hottie Slide Ring sizes are:
Small - Ring Size 6 1/4
Medium - Ring Size 10 1/2
Large - Ring Size 13
Brass Socket Slide Ring sizes are:
Small- Ring Size 6 3/4
Medium- Ring Size 10 1/4
Large - Ring Size 12 3/4
Heavy Wall Glass Slide Ring sizes are:
Small- Ring Size 6 1/4
Medium- Ring Size 10
Heavy- Ring Size 13
Standard Wall Glass Slide Ring sizes are:
SW10 Heavy - Ring Size 12
SW11 Medium- Ring Size 9 1/4
SW12 Small- Ring Size 8
Socket Slide Ring sizes are:
Small- Ring Size 7
Medium- Ring Size 9 1/4
Heavy- Ring Size 12 3/4
Pork Knuckle Slide Ring sizes are:
Small - Ring size 4 and 5/8
Medium - Ring size 11
Large - Ring size 12 and 3/4
Is the Black Raven material the same as the Black Jazz?
Are your products shipped worldwide?
Yes, we do ship our products worldwide.
Can I purchase your picks online?
Yes, just click on the "Shop Now" button from any page under the Guitar Picks link.
Delrin vs. Acetal?
Delrin and Acetal are essentially the same material. However, there are two separate patents/blends for this plastic. The harder blend and the pigment of our Delrin picks will create a brighter tone, whereas Acetal produces a softer, warm tone.
Can I choose what picks come in the Garage Band Box?
No, these are randomly packaged and we do not have a specific selection of picks that are put into each box.
Do you make thumb picks?
No, we currently do not have any thumb picks available.
What are the gauges of the Nutone picks?
The gauges of the Nutone picks do vary, and we cannot guarantee a specific gauge.
Medium: 0.92mm – 1.10mm
Heavy: 1.11mm – 1.30mm
Extra Heavy: 1.31mm – 1.65mm
How do I purchase picks directly from you?
We offer our stock products through a company called Shopatron. All orders for stock items should be placed on our website, after which they will be automatically processed through Shopatron. This system allows orders to be shipped direct from us or from our authorized distributors if they have the items in stock.
I would like to become a dealer of your products, how do I do this?
Please email us at firstname.lastname@example.org and we would be happy to discuss our dealer opportunities with you!